Shipping Policy
Shipping Policy – Custom Orders
Custom Apparel & Personalized Items
Thank you for shopping with Styles by Rica, LLC.
All custom apparel, DTF printed shirts, personalized products, and made-to-order items are created specifically for each customer after an order is placed.
Processing Time
-
Orders are typically processed within 2–5 business days before shipping.
-
During holidays, sales, or periods of high order volume, processing times may be slightly longer.
-
Once your order has been completed, it will be shipped using the shipping method selected at checkout.
Shipping Time
Most custom orders arrive within 5–7 business days after they have shipped. Shipping times are estimates provided by the carrier and are not guaranteed.
Order Tracking
Once your order ships, you will receive a tracking number by email so you can monitor your package.
Shipping Delays
Styles by Rica, LLC is not responsible for delays caused by USPS, UPS, weather, holidays, or other carrier-related issues once the package has been shipped.
Incorrect Shipping Address
Please make sure your shipping address is correct before placing your order. Orders shipped to an incorrect address provided by the customer cannot be replaced or refunded.
Lost or Damaged Packages
If your package arrives damaged, please contact me within 48 hours of delivery and include photos of the damaged item and packaging. If your package is marked as delivered but cannot be located, please contact the shipping carrier first. I will gladly assist you with any information needed for a claim.
Custom Order Policy
Because custom items are made specifically for you, all custom sales are final. Please review your order carefully before submitting it.
Shipping Policy – Boutique Clothing
Boutique Apparel
Boutique clothing sold through Styles by Rica, LLC is fulfilled and shipped directly from my trusted clothing supplier.
Processing Time
Orders are typically processed within 1–4 business days before shipment.
Shipping Time
Most boutique clothing orders arrive within 5–10 business days, although many orders are delivered sooner. Shipping times may vary depending on your location and carrier service.
Tracking Information
A tracking number will be emailed to you as soon as your order has been shipped.
Multiple Shipments
If your order contains boutique clothing along with custom-made items, they may arrive in separate packages and at different times.
Shipping Delays
Delivery estimates are not guaranteed. Delays caused by shipping carriers, severe weather, holidays, or other unforeseen circumstances are outside of my control.
Incorrect Address
Customers are responsible for providing an accurate shipping address. Orders shipped to an incorrect address entered at checkout cannot be refunded or replaced.
Lost or Damaged Packages
If your order arrives damaged, please contact me within 48 hours of delivery with photos of the item and packaging so I can assist you. For packages marked as delivered but missing, please contact the shipping carrier first before reaching out.
Questions
If you have any questions about your order or shipping status, please contact me through my website's contact form or by email. I am happy to help.
___________________________________________________________________________________________________________
Local pickup is available for eligible orders.
Estimated Local Pickup Times:
- Custom Apparel & Personalized Items: Typically ready within 5–10 business days.
- Boutique Clothing: Typically ready within 7–12 business days.
Pickup is by appointment in Waycross, Georgia. Pickup instructions and the exact location will be provided once your order is ready.
Please bring your order confirmation when picking up your order.